Answers to the most common questions about our cleaning services.
FREQUENTLY ASKED QUESTIONS
01
Absolutely. All of our cleaners are carefully vetted, trained, and experienced. We only work with trustworthy professionals to ensure your safety and peace of mind.
02
Yes. You can securely provide access instructions during booking. Our professionals handle keys responsibly and with care.
03
We understand that plans change. Cancellations made within 24 hours of your scheduled cleaning may incur a small fee, which will be clearly outlined during booking.
04
Yes! Our cleaners are experienced around pets and will treat them and your home with respect. Please mention any specific pet considerations when booking.
05
For the safety of our team and to ensure a thorough clean, we may need to assess homes with extreme clutter, hoarding, or hazardous conditions before scheduling. Our team will provide guidance and recommendations.
06
Yes. You can schedule weekly, bi-weekly, or monthly cleanings to keep your home consistently spotless.
07
Absolutely. Choose from add-ons like deep cleaning, laundry, or move-in/move-out services to tailor your cleaning to your exact needs.
HAVE MORE QUESTIONS?
We’re here to help — get in touch with our friendly team.